top of page

PRIVACY POLICY

Privacy Policy
PT Pintar Data Group built the Prixa app as a Commercial app. This SERVICE is provided by PT Pintar Data Group and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Prixa unless otherwise defined in this Privacy Policy.

Information Collection and Use

  •  we generally do not collect your Personal Data unless:

  • it is provided to us voluntarily by you directly;

  • it is provided to us by a third party who has been duly authorized by you to disclose your Personal Data to us (your “authorized representative”) after (i) you (or your authorized representative) have been notified of the purposes for which the data is collected; and (ii) you (or your authorized representative) have consented to the collection and usage of your Personal Data for those purposes. In this regard, you hereby acknowledge and agree that third party service providers who have provided health and wellness services to you may disclose to us your Personal Data, and we may collect your Personal Data from such third party service providers, for the purposes as set out in this Privacy Policy; or

  • collection and use of Personal Data without consent is permitted or required by the law.

  • We will seek your consent before collecting any additional Personal Data and before using your Personal Data for a purpose which has not been notified to you (except where permitted or authorized by the law).

  • We may collect and use your Personal Data for any or all of the following purposes:

  • performing obligations in the course of or in connection with our provision of the Services requested by you; to measure the performance of the Services; to monitor the Services provided by or made available through us; to personalize and improve the provision of the Services; to develop new products and services;

  • to verify your identity, conduct due diligence checks and identify you as a user in our system;

  • to facilitate the creation of, administration, access, use and security of your account in connection with our provision of the Services requested by you;

  • to verify and determine your geographic location, provide localized versions of the Services, provide you with customized or personalized recommendations or content, determine your Internet service provider; to optimize our selection and recommendation algorithm and delivery;

  • to determine if your visit to a third party service provider is claimable and payable by Prixa, and to process payment or credit transactions;

  • to prevent, detect and investigate fraud or other potentially prohibited, unauthorized or illegal activities; to detect, prevent and remediate any violations of our policies or terms and conditions;

  • to respond to, handle, and process queries, requests, applications, complaints, and feedback from you; to address or investigate any complaints, claims or disputes;

  • to send administrative communications relating to our Services;

  • to communicate with you to assist you with operational requests (such as, password reset requests);

  • to handle requests for data access or correction;

  • to analyze and understand our users; to improve our Services (including, but not limited to, our user interface experiences); to participate in industry exercises and studies; to conduct research and measurement activities;

  • to train our employees and third party service providers; to monitor for quality assurances;

  • to manage your relationship with us, and to respond to, handle, and to process queries, requests, applications, complaints, and feedback from you;

  • to enforce any obligation owed to us; to protect our rights and the rights of other users, vendors, customers, partners and/or third parties;

  • to seek professional advice (such as, legal advice);

  • to prepare and maintain financial reporting, regulatory reporting, management reporting, risk management, audit and record keeping purposes;

  • to negotiate a business transaction (including, but not limited to, any financing, merger, acquisition or liquidation involving Prixa); to enable any actual or proposed assignee, transferee, participant or sub-participant of our rights, business or obligations to evaluate any proposed transaction;

  • to negotiate and/or enter into any transaction relating to our acquisition by, or merger with, another entity or the sale or transfer of all or part of our business or assets; 

  • to manage our infrastructure and business operations (including, but not limited to, our technology infrastructure) and to comply with our internal policies and procedures;

  • to conduct due diligence enquiries and comply with the enforcement of tax, sanctions or prevention or detection of money laundering, terrorism financing or other unlawful activities;

  • to comply with all applicable laws, regulations, rules, code of practice, guidelines, directions, orders, instructions and requests from any authorities (whether local or foreign), including any regulatory, governmental, tax and law enforcement authorities or other authorities; to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;

  • any other incidental business purposes related to or in connection with the above;

  • any other purpose specifically (i) provided for in the Services; (ii) provided for in any particular product or service offered or provided by us; (iii) described in notices we provide to you from time to time; or (iv) permitted or required by law or the relevant authorities; and

  • transmitting to any unaffiliated third parties (including our third party service providers and agents), and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes.

  • We may also use your Personal Data to send you newsletters, surveys, offers and promotional materials relating to our Services, via various modes of communication such as email, short message service and push notifications. If you do not wish to receive marketing communications from us, please let us know in writing.

  • The app does use third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Use of Your Information for Marketing Uses - Your Rights

By visiting our website and mobile application, you acknowledge and agree that we may contact you through the telephone number or e-mail address you enter on the application to assist you with or discuss other products and services that Prixa can provide for you.

You have the right to ask us how the personal data process is used for marketing purposes. We usually inform you (before we start collecting your data) if we want to use the data for this purpose.

Our site may at any time contain links to and from websites and mobile applications from our network partners, advertisers and affiliates. If you follow one of the links from any part of this website and mobile application, please note that the website and mobile application (on that link) have a privacy policy and we do not accept any responsibility or guarantee for the policies on the website and that mobile application.

We may disclose your personal information to our sub-contractors, agents, service providers, borrowers and members of our group of companies with the aim of providing some services for you for verification purposes only. This can be about the following information:

  • We never and will never sell our clients' data to any unauthorized parties because we uphold the privacy of our clients.

  • We do not give or sell your data to third parties without your consent and clear objectives.

  • We open and use your data only for verification purposes, where this data is provided to the third party we appoint to carry out the verification process.

  • If you provide us with incorrect and inaccurate information and / or we suspect fraud, we can record this in the history of your credibility and may share the information with the appropriate legal entity or the authorities and / or fraud prevention agencies.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-01-17

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at temansehatmu@prixa.ai.

bottom of page